Introduction
This Privacy Policy applies to all personal information collected by Rdactd, Inc. ("we", "us", or "our") through our websites, mobile applications, and other online services (collectively, the "Services"). It outlines the types of personal information we collect, how we use, disclose, and protect that information, and your rights regarding your personal information.
By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. This policy is designed to inform you about our practices regarding the collection, use, and disclosure of personal information that you may provide or that we may collect about you through the Services, in compliance with applicable laws and regulations of New York.
Information Collection
In the course of providing the Services, Rdactd, Inc. collects various types of Personal Information from its users. The collection of Personal Information is essential for the effective operation of the Services and to allow Rdactd, Inc. to provide a personalized experience for its users. The types of Personal Information collected include, but are not limited to:
- User names
- Email addresses
- Postal addresses
- Contact information
- Chat Information
- Any content posted by the users
This collection of Personal Information is in accordance with the laws and regulations of New York. Rdactd, Inc. is committed to ensuring the security and privacy of all collected information and employs appropriate measures to protect Personal Information against unauthorized access, alteration, disclosure, or destruction.
Use of Information
This Privacy Policy details how Rdactd, Inc. ("we", "us", or "our"), as the Data Controller, uses the Personal Information collected from you ("you" or "your") when you use our Services. The use of Personal Information is essential for us to provide, maintain, and improve our Services. Specifically, we use Personal Information to:
- Provide the Services you request;
- Maintain and improve the functionality and performance of our Services;
- Address user grievances and provide customer support;
- Facilitate communication between users of our Services;
- Comply with legal obligations and regulatory requirements;
- Enhance user experience by personalizing the Services to your preferences and interests.
By using our Services, you consent to the collection, use, and sharing of your Personal Information as described in this Privacy Policy. We are committed to protecting your privacy and ensuring that your Personal Information is processed in accordance with applicable laws and regulations.
Information Sharing and Disclosure
Rdactd, Inc. may share or disclose Personal Information collected through the Services in the following circumstances:
- To comply with legal obligations, such as court orders, subpoenas, or other legal processes, as required by law in New York or any other applicable jurisdiction.
- When necessary for the provision of the Services, including sharing with third-party service providers who assist in the delivery of the Services, under the condition that these third parties adhere to this Privacy Policy and relevant data protection laws.
- To protect the rights, property, or safety of Rdactd, Inc., our users, or the public, including but not limited to, preventing fraud, resolving disputes, and enforcing our terms and conditions.
- In connection with a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving Rdactd, Inc. that includes or requires the transfer of the information.
- With your consent, to share your Personal Information with third parties for their direct marketing purposes, provided you have explicitly opted-in for such sharing.
This clause does not cover the sharing or disclosure of de-identified or aggregated information, which may be shared without restriction.
Data Security
Rdactd, Inc. ("Data Controller") is committed to protecting the security of your Personal Information. We implement appropriate technical and organizational measures to safeguard your Personal Information against unauthorized access, alteration, or destruction. These measures are designed to provide a level of security appropriate to the risks of processing your Personal Information.
Our security measures include, but are not limited to, encryption, access control, secure data storage, and regular security assessments. We also ensure that our employees and any third parties who have access to your Personal Information are subject to a duty of confidentiality.
Despite our efforts, no security measures are completely impenetrable. In the event of a security breach that affects your Personal Information, we will take appropriate steps to investigate the incident, notify you and any applicable regulator when required by law, and take reasonable steps to mitigate any harm.
If you have any questions about the security of your Personal Information, please contact us at privacy@rdactd.com.
User Rights
In accordance with the laws and regulations, users of the Services have certain rights concerning their Personal Information. These rights include, but are not limited to, the following:
- Access: Users have the right to request access to and obtain a copy of the Personal Information that Rdactd, Inc. holds about them.
- Correction: Users have the right to request that any incorrect or incomplete Personal Information held by Rdactd, Inc. about them be corrected.
- Deletion: Users have the right to request the deletion of their Personal Information held by Rdactd, Inc., subject to certain exceptions provided by law.
- Restriction of Processing: Users have the right to request that Rdactd, Inc. restrict the processing of their Personal Information under certain circumstances.
- Data Portability: Users have the right to receive their Personal Information in a structured, commonly used, and machine-readable format, and have the right to transmit that information to another controller without hindrance from Rdactd, Inc., where technically feasible.
- Objection: Users have the right to object to the processing of their Personal Information by Rdactd, Inc. under certain circumstances, including processing for direct marketing purposes.
Requests to exercise these rights can be directed to Rdactd, Inc.'s designated request handling mechanism. Rdactd, Inc. is committed to facilitating the exercise of these rights in a timely and efficient manner.
Changes to the Privacy Policy
Rdactd, Inc. ("we", "us", or "our") reserves the right to amend this Privacy Policy at any time and for any reason. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy on our Services and updating the "Last Updated" date. Your continued use of the Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Services' home page or by sending you an email to the address we have on file for you. It is your responsibility to ensure that we have an up-to-date active and deliverable email address for you, and for you to periodically review this Privacy Policy to check for any changes.
Analytics
Rdactd, Inc. ("Company"), in its capacity as the Data Controller, is hereby permitted to use, sell, distribute, and otherwise utilize analytics data derived from the use of the Services. This includes, but is not limited to, data pertaining to user behavior, preferences, and interaction with the Services. The Company may engage in these activities without the requirement to provide notice to the customer. For the purposes of this clause, "analytics data" does not include Personal Information as defined under this Privacy Policy. Any use of Personal Information in connection with analytics will be conducted in compliance with applicable laws and regulations governing the protection of personal data.
Contact Information
If you have any questions or concerns regarding your privacy or any Personal Information you may have provided to us, please contact Rdactd, Inc. at the following:
Email: privacy@rdactd.com
Postal Mail: Rdactd, Inc., Privacy Department, New York, NY, USA
Our dedicated privacy team will review and address your concerns as promptly as possible. Please include your contact information and a detailed description of your request or privacy concern.