时间线
事发
2026年8月15日
提交
2026年9月7日
投诉内容
I purchased a sofa and a double seat . Both included pillows. When the items were delivered, two pillows were missing. The delivery associates advised me to call La-z-boy and request them to ship the pillows. I reached out yo the store and was redirected to the warehouse representative. She assured thattje pillows will be shipped within 5-7 business days. To date, I haven’t received the pillows.
期望的解决方案
Other: I want to receive the pillows.
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