Aide aux consommateurs
Guides de réclamation
Des réponses claires sur le dépôt d'une réclamation, vos droits de consommateur et les moyens de faire agir une entreprise. Gratuit à lire, gratuit à utiliser.
Pour les consommateurs
How to file a complaint against a company
The whole process end to end, from writing it up to the day it goes public.
Lire le guideYour consumer rights, and how to use them
What you are entitled to ask for, and how to turn that into a result.
Lire le guideConsumer protection: where to take a complaint
Agency, card issuer, court or direct complaint: which route fits your problem.
Lire le guideAnonymous complaints: what stays private and what goes public
What the business sees, what it never sees, and when a case goes public.
Lire le guideConsumer complaint sites: how to choose one
Complaint site, review site or report board: what each one really gets you.
Lire le guideCustomer service complaints: how to actually get an answer
How to get past the script when support keeps closing your ticket.
Lire le guideFiling a complaint against a landlord or property manager
Repairs ignored, deposit withheld: how to complain while still a tenant.
Lire le guideFiling a complaint against a contractor
Bad workmanship or an abandoned job: board complaint, claim, or record.
Lire le guide
Pour les entreprises