Consumer help
Complaint guides
Straight answers on filing a complaint, your consumer rights, and getting a business to act. Free to read, free to use.
For consumers
How to file a complaint against a company
The whole process end to end, from writing it up to the day it goes public.
Read guideYour consumer rights, and how to use them
What you are entitled to ask for, and how to turn that into a result.
Read guideConsumer protection: where to take a complaint
Agency, card issuer, court or direct complaint: which route fits your problem.
Read guideAnonymous complaints: what stays private and what goes public
What the business sees, what it never sees, and when a case goes public.
Read guideConsumer complaint sites: how to choose one
Complaint site, review site or report board: what each one really gets you.
Read guideCustomer service complaints: how to actually get an answer
How to get past the script when support keeps closing your ticket.
Read guideFiling a complaint against a landlord or property manager
Repairs ignored, deposit withheld: how to complain while still a tenant.
Read guideFiling a complaint against a contractor
Bad workmanship or an abandoned job: board complaint, claim, or record.
Read guide
For businesses